800.939.1855 Live clinician · answering now
Pathways Healthcare Home Health · Palliative · Hospice Six states · since 2012

Reimagining Care at Home.

Home Health, Palliative, and Hospice — carried by the same team, the whole way through. Six Northeast states, since 2012. Twenty-four hours a day. Above all else — home.

50,000+
families cared for · 2012 → 2026
550+
clinicians & team members
12
offices · six states
24/7
live clinician line
What makes Pathways different

One team. Every moment. The whole way through.

Pathways is built for the cases other agencies can’t take — and structured so the team in your home doesn’t change when your needs do. Home health to palliative to hospice. Same nurses. Same physicians. Same plan.

Typical home care

Declines the complicated discharges — complex wounds, IV therapy, oxygen, behavioral, advanced dementia. Back to the hospital.

vs.
Pathways

Refer with confidence. Our in-house physicians and nurse practitioners give us the depth to take the case — including the ones that need careful handling.

Typical home care

Hands the patient off to a different team when needs change — new clinician, new orientation, new chart.

vs.
Pathways

One team across recovery, palliative, and hospice. The relationship continues — with you, with the family, and with the patient’s own physician.

Typical home care

Phone tag during business hours. After 5 p.m.: an answering service or “go to the ER.”

vs.
Pathways

A Pathways clinician answers at 3 a.m. Often we can manage the situation at home and report back — saving the ER visit and the call to the on-call doctor.

Typical home care

SNF at Home and Hospital at Home programs are talked about. Few agencies are actually built to operate them.

vs.
Pathways

We’ve built the physician infrastructure these programs require — not as a marketing line, as our model since 2012.

Typical home care

A separate hospice brand kept arm’s length from the main agency.

vs.
Pathways

Same name. Same standard. Hospice is part of the continuum — we stand by it the way we stand by everything we put our name on.

The Pathways Continuum · One team. Every moment.

Same team. Different moment.

Three distinct services. Most patients only need one. But for the families whose needs do change — recovery into serious illness, serious illness into end of life — the team doesn’t change. Same nurses. Same physicians. Same plan.

What we measure

We track the things that actually matter.

Most home care marketing leans on adjectives — "compassionate", "quality", "trusted". We'd rather show you the operating metrics a discharge planner or family member would ask. These are the numbers we run on.

Across every level of care

One team, the whole way through.

Recovery → palliative → hospice — all under one Pathways. One team, one care plan, one phone number. When the patient’s needs change, the team doesn’t.

Speed
Same day
Response from referral to first contact
Often same hour. Clinician dispatched to the home for assessment on your timeline.
Access
24 / 7
Live clinician on the phone
Not voicemail. Not after-hours triage. A Pathways clinician picks up.
Reach
0 states
Direct care delivery
MA · RI · NH · ME · PA · VA. Hospice in MA, NH, PA.
Team
0+
Clinicians, support staff, leaders
Clinicians, social workers, chaplains, aides — with physicians and NPs on staff to extend our team’s reach into the home. Hired against our values.
Want the numbers for your region? We track readmission rates, length of stay, ER avoidance, patient satisfaction, and time-to-first-visit by region. Ask your Pathways liaison or call 800.939.1855.
For Referring Providers

Built for the providers with the same mission — keep them home.

Hospital discharge planners, SNF social workers, primary care physicians — we share your mission: keep patients home. One referral, one team, one number — here’s the fast way to send us a patient.

Refer the patient. We take it from there.

Simple discharge or complicated, weekday morning or 5 p.m. on a Friday — one call gets you a live clinician and an answer. Our in-house physicians and NPs — backed by a clinical team that also trains the next generation of clinicians — give us the depth to accept the case.

Refer a patient. We take it from here.

One short form, straight to our admissions team — not a general inbox. We confirm receipt fast, and a clinician follows up the same day for anything urgent. Prefer to talk? Call admissions at 800.939.1855.

Secure & confidential. This form is encrypted in transit. Patient information goes straight into our protected admissions system — never a shared or general inbox.
Same-day response — often same-hour. A real referral coordinator confirms receipt with you directly.
The patient

By sharing this number you agree Pathways Healthcare may call or text you about this request. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. See our Privacy Policy and Terms of Use.

About you

By sharing this number you agree Pathways Healthcare may call or text you about this referral. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. See our Privacy Policy and Terms of Use.

Add a phone or email so we can confirm receipt and follow up.

Attach a document (optional)

One file, PDF or image, up to 10 MB. Uploaded securely and attached to this referral — saves you a fax.

Urgent? Call admissions directly: 800.939.1855.
For Patients & Families

Pick the door that fits today.

Pathways carries three service lines — Recovery, Relief, and Comfort — with one team across them. Below are the three doors. Each one leads into its own page, where the work is described in detail.

Hospice or palliative? See the difference, side by side →

One team carries across. We come to you. We stay with you. Whatever you need — and whatever comes next.

Talk to a clinician now.

No referral needed. No commitment. A real person picks up — usually within seconds — and walks you through what makes sense for your family.

800.939.1855 Live now, 24/7
Careers · For people who want to do this work right

Why our team stays.

A three-time Boston Globe Top Place to Work and USA Today Top Workplace (2023, 2024 & 2025) — three years running — isn’t a slogan. It’s a measurement of what our own team said about working here.

Now hiring
Hospice RNsHome Health RNsNurse PractitionersPhysiciansLPNsPhysical TherapistsOccupational TherapistsSpeech-Language PathologistsMedical Social WorkersChaplainsHome Health AidesAdmissions CoordinatorsLiaisons
See open roles →
Beyond payroll · Hospice volunteer program
Hold a hand. Read aloud. Just be there. Presence is the work.
See the volunteer program →
Where we care · Live coverage map

We come to you. In six states.

12 active Pathways offices across six states — tap any pin for details, or look up a ZIP / town below. Home health in all six — palliative in MA, NH, PA — hospice in MA, NH, PA.

Westwood HQ Office · Hospice Office · Home Health 12 offices · 6 states · 550+ team
Tap any office pin · or look up a ZIP

Six states. Twelve offices.

12Pathways offices
24/7Live clinician line
Since2012

Pathways delivers home health care across Massachusetts, Rhode Island, New Hampshire, Maine, Pennsylvania, and Virginia. Palliative care in MA, NH, and PA; hospice in MA, NH, and PA — with the same physician-led standard everywhere we operate.

Try: · · · ·
They knew us. They came when they said they would. They didn't make us leave home — and they didn't make us figure it out alone.
From a Pathways family, shared with consent. Identifying details withheld out of respect for privacy.
One number. One team. Twenty-four seven.

One call. Real people.

800.939.1855
Whether you're sending us a patient, finding care for someone you love, or thinking about joining the team — Pathways is one phone call away. Answered 24/7 by a clinician, headquartered in Westwood, Massachusetts.
ACHC Accredited Medicare-Participating Boston Globe Top Place to Work & USA Today Top Workplace · 2023 · 2024 · 2025 State-licensed across MA, RI, NH, ME, PA, VA
Where we work from

Twelve offices. One organization.

Headquarters
Westwood, Massachusetts
101 Station Drive
800.939.1855
12
offices across six states
Massachusetts · Rhode Island · New Hampshire · Maine · Pennsylvania · Virginia
See the coverage map →
Pathways Healthcare · 101 Station Drive, Westwood, MA · 800.939.1855
ACHC Accredited · Medicare-Participating · State-licensed across MA, RI, NH, ME, PA, VA